Cancellation by expressionscraft.in
There would be certain instance where it might not be possible for us to accept the order and be compelled to cancel the same. expressionscraft.in reserves the right to cancel or refuse any order at our sole discretion. The situations which might result in cancellation may be due to limitation on stock available for purchase, errors in product and pricing information, issues identified from our credit and fraud avoidance department or any defect in the quality of the product. We will instruct you if all or any portion of your order is cancelled, or if any additional information is required to process your order through the agreed mode of communication. If your order is cancelled after the credit card is charged, the said amount will be reversed to your credit card account.
Cancellation by Customers
If in case we receive cancellation notice, expressionscraft.in reserves the right to cancel to accept or reject the cancellation notice. Notice shall be accepted only if the order has not been approved and processed by us, refund of the paid amount will be made. expressionscraft.in reserves the right to decide if the order is processed or not. Cancellation must be conveyed within 24 hours of making the order.
- Credit Card Details
You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. You further agree and undertake to provide the correct and valid credit card details to expressionscraft.in Further the said information will not be utilized and shared by Craftsneed.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Craftsneed.com, we will not be liable for any delay or non-delivery.
- Intellectual Property Rights:
(a) Unless otherwise indicated or contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, expressionscraft.in owns all Intellectual Property Rights to and into the website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), meta tags, source code, goodwill, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the website without obtaining authorization from Craftsneed.com
14.WHAT IS YOUR RETURN POLICY:
We offer two options to make it easy to return your unopened and unused items within 2 days from the date you received your order. We do not accept returns of opened or used items.
To receive a refund to your original payment method for your returned items, less the original cost of shipping and handling, simply contact our support team and select one of the options below to return your purchase:
Option 1 (Domestic/INDIA. based customers only):
Reach out to us via email ([email protected]) letting us know which item(s) you would like to return and why & also you can call us @ 9840808000 from 10 am to 7 pm
Let us know which item(s) you’re returning and why via email ([email protected]) and send the item back via your preferred shipping method to the address below. You will be refunded once we received the unopened and unused items back to our warehouse.
Please handwrite a note including your email address or order ID, or otherwise include your receipt in the return packaging so that we can process your refund.